The Basics
Important for 1st time participants
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If I live outside of Canada, can I register for the race?
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If the race is cancelled for any reason, will we be refunded our entry fee?
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Can I transfer my registration to someone else?
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Are there any age requirements?
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Can I transfer to a different race distance?
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Can I defer my entry due to pregnancy or postpartum?
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If I want to cancel my registration, what are my options?
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What does the registration fee go towards?
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How do we join your mailing list?
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Can I participate in the 5K or 10K and in the CubRun?
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When and where can I run the Virtual Race?
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Do I have to complete the full virtual distance at one time?
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How do I input my Results?
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Is there Race Kit Pickup for the Virtual Events?
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When will I get my race kit?
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What do I get with my Virtual Race registration?
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Are there age requirements for the virtual 10K & 5K?
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What is a Virtual Race?
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What Does the Enhanced Refund Protection Offer?
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Does Race Roster's Enhanced Refund Protection Program require proof when making a claim?
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Is there a deadline to submit a claim?
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If I transfer my registration, is the Enhanced Refund Protection policy applied to the new registration?
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How do I submit a claim?
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I filed a claim and it was approved where is my payment?
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How do I provide proof of my claim?